Terms of Service
Last updated: March 2025 · Please read these terms carefully before using our platform.
Contents
Definitions
The following terms have specific meanings throughout this document:
"Tanbhaavan" / "We" / "Us"
Refers to Tanbhaavan, the brand, its owners, employees, and representatives operating at tanbhaavan.com.
"Platform"
The Tanbhaavan website, mobile application, and all associated digital services and tools.
"User" / "You"
Any individual or entity that accesses, browses, registers, or purchases through the Platform.
"Account"
A registered profile created by a User on the Platform to access personalised features.
"Products"
All ethnic wear, clothing, accessories, and other merchandise listed and sold on the Platform.
"Order"
A confirmed purchase request placed by a User for one or more Products through the Platform.
"Content"
All text, images, videos, designs, logos, data, and other material available on the Platform.
"Terms"
This Terms of Service document, including any amendments or updates made from time to time.
Acceptance of Terms
By accessing or using the Tanbhaavan Platform — whether by browsing, registering, or completing a purchase — you confirm that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations of India.
These Terms constitute a legally binding agreement between you and Tanbhaavan. If you do not agree to any part of these Terms, you must immediately discontinue your use of the Platform.
Your continued use of the Platform after any updates to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
These Terms apply in addition to our Privacy Policy, Shipping Policy, Return & Exchange Policy, and Cancellation Policy, all of which form part of the overall agreement between you and Tanbhaavan.
Eligibility
To use the Tanbhaavan Platform and make purchases, you must meet the following eligibility criteria:
- You must be at least 18 years of age. If you are under 18, you may only use the Platform with the involvement and consent of a parent or legal guardian.
- You must be legally capable of entering into a binding contract under applicable Indian law.
- You must not be a person barred from receiving services under the laws of India or any other applicable jurisdiction.
- You must provide accurate, current, and complete information during registration and checkout.
- You must not have had a previously suspended or terminated Tanbhaavan account, unless given explicit written permission to re-register.
Tanbhaavan reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion if eligibility conditions are not met or if fraudulent activity is suspected.
Your Account
When you create an account on our Platform, you agree to the following:
Accurate Information
Provide truthful, accurate, and current information during registration and keep it updated at all times.
Account Security
You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone.
Unauthorised Access
Notify us immediately at tanbhaavanoffical@gmail.com if you suspect unauthorised access to your account.
Sole Responsibility
All activities conducted through your account are your responsibility, whether or not authorised by you.
One Account Per User
You may not create multiple accounts for the same individual. Duplicate accounts may be merged or deleted.
Account Termination
Tanbhaavan may suspend or terminate your account at any time for violations of these Terms, without prior notice.
Products & Orders
All Products listed on the Platform are subject to the following terms:
- Product images and descriptions are provided for reference. Actual colours may vary slightly due to screen display differences.
- All Products are subject to availability. Listing of a Product does not guarantee it is in stock.
- We reserve the right to limit quantities per order or per customer at our discretion.
- Placing an order constitutes an offer to purchase. Acceptance occurs only upon dispatch confirmation sent via email.
- We reserve the right to refuse or cancel any order at any stage — including after payment — in the event of pricing errors, stock issues, or suspected misuse.
- For custom-stitched or made-to-order items, additional processing time applies and cancellations may not be permitted once production begins.
Tanbhaavan strives to display accurate product information but does not warrant that Product descriptions, images, pricing, or other content on the Platform are complete, reliable, or error-free. In case of a material error, we reserve the right to correct it and, if necessary, cancel the affected order with a full refund.
Pricing & Payment
All prices on the Platform are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
Price Changes
Tanbhaavan reserves the right to change product prices at any time without prior notice. Prices at the time of order placement will apply.
Payment Methods
We accept UPI, net banking, credit/debit cards, popular wallets (Paytm, PhonePe), and Cash on Delivery (COD) for eligible orders.
Payment Security
All online payments are processed through secure, PCI-DSS compliant payment gateways. We do not store your full card details.
Failed Payments
If a payment fails, your order will not be confirmed. If money is deducted but order is not confirmed, it will be refunded within 5–7 business days.
COD Orders
Cash on Delivery is subject to order value limits and pincode availability. COD orders require payment in full at the time of delivery.
Taxes & Duties
All applicable GST is included in the displayed price. Tanbhaavan is not responsible for any additional customs or import duties for cross-border orders.
Discounts & Coupons
Coupon codes are subject to their individual terms. Only one coupon may be applied per order unless otherwise specified. Coupons cannot be exchanged for cash.
Intellectual Property
All Content on the Platform — including but not limited to the Tanbhaavan name, logo, brand identity, photographs, product designs, graphics, text, software, and the overall look and feel of the Platform — is the exclusive intellectual property of Tanbhaavan and is protected under applicable Indian and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial purposes.
You may not:
- Copy, reproduce, distribute, or create derivative works from any Content without written permission.
- Use any Tanbhaavan logo, trademark, or brand name in any way that could cause confusion or imply endorsement.
- Scrape, crawl, or systematically extract data from the Platform using automated tools.
- Reverse engineer, decompile, or disassemble any software or technology used on the Platform.
- Use Platform Content for commercial purposes without prior written authorisation from Tanbhaavan.
User-generated content (such as reviews or photos you submit) remains your property, but by submitting it, you grant Tanbhaavan a royalty-free, worldwide, perpetual licence to use, reproduce, display, and distribute it across our Platform and marketing materials.
Prohibited Conduct
The following activities are strictly prohibited on the Tanbhaavan Platform:
Impersonating another person or entity, or misrepresenting your affiliation with any person or organisation.
Using the Platform for any unlawful purpose or in violation of any applicable local, national, or international laws.
Submitting false, misleading, or fraudulent information during registration, checkout, or any other interaction.
Attempting to gain unauthorised access to any part of the Platform, other accounts, or Tanbhaavan's systems.
Uploading or transmitting viruses, malware, or any harmful code that could disrupt Platform operations.
Conducting or facilitating any form of money laundering or financial fraud through our Platform.
Harassing, threatening, or abusing other users or Tanbhaavan's support staff in any manner.
Placing fake, fraudulent, or test orders with no genuine intention to purchase.
Manipulating product reviews or ratings through fake accounts or incentivised submissions.
Systematically purchasing products for the purpose of resale without written authorisation from Tanbhaavan.
Violation of any of the above may result in immediate account suspension or termination, cancellation of pending orders, and where appropriate, reporting to law enforcement authorities. Tanbhaavan reserves the right to pursue legal remedies for any damages caused.
Disclaimers & Limitation of Liability
The Platform and all its Content are provided on an "as is" and "as available" basis, without warranties of any kind — either express or implied — including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
- Tanbhaavan does not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses at all times.
- We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform.
- We are not responsible for the accuracy or reliability of user-generated content, including product reviews.
- Our total liability to you for any claim arising from your use of the Platform shall not exceed the amount you paid for the specific order in question.
- We are not liable for delays, failures, or disruptions caused by factors beyond our control, including internet outages, courier failures, natural disasters, or government actions.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages. To the extent permitted by applicable Indian law, the above limitations shall apply.
Governing Law & Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Any dispute arising out of or in connection with these Terms, the Platform, or your use of our services shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
Dispute resolution steps:
Informal Resolution
We encourage you to contact us first at tanbhaavanoffical@gmail.com. Most disputes can be resolved quickly and amicably through direct communication.
Mediation
If informal resolution fails, the parties agree to attempt resolution through a mutually agreed mediator before initiating formal legal proceedings.
Legal Proceedings
If mediation is unsuccessful, disputes shall be resolved through the competent courts of New Delhi, India, under applicable Indian law.
Third-Party Links & Services
The Platform may contain links to third-party websites, services, or content that are not owned or controlled by Tanbhaavan. These may include payment gateways, social media platforms, courier tracking portals, and analytics services.
- Tanbhaavan has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
- Clicking on third-party links is at your own risk. We encourage you to review the terms and privacy policies of any third-party sites you visit.
- The inclusion of any third-party link on our Platform does not imply endorsement, recommendation, or affiliation with that third party.
Changes to These Terms
Tanbhaavan reserves the right to modify, update, or replace any part of these Terms of Service at any time at its sole discretion. Changes will be effective immediately upon posting on the Platform.
- The "Last updated" date at the top of this page will be revised whenever changes are made.
- For significant changes, we may notify registered users via email or a prominent notice on the Platform.
- Your continued use of the Platform after any changes constitutes your acceptance of the new Terms.
- If you do not agree to the revised Terms, you must stop using the Platform and may request account deletion by contacting us.
We recommend bookmarking this page and reviewing it periodically to stay informed of any updates. If you have questions about any changes, reach out to us at tanbhaavanoffical@gmail.com.
Questions About These Terms?
We're happy to clarify
If you have any questions about these Terms of Service, your rights, or our policies, please get in touch with us directly.
